Frequently Asked Questions

General

What is Reorto?

Reorto is a marketplace where individuals can buy and sell used medical and orthopedic equipment.

Do you sell products directly?

No, Reorto is a platform connecting buyers and sellers. We do not own inventory.

Buying

How do I buy an item?

Browse listings and contact the seller directly to arrange purchase and delivery.

Are the products verified?

No. Buyers should always check product condition and details with the seller before purchasing.

Can I return an item?

Returns depend on the agreement between buyer and seller.

Selling

How do I list an item?

Click “Sell now”, upload photos, add details, and publish your listing.

Is it free to sell?

Listing items is currently free.

How do I get paid?

Payment is arranged directly between buyer and seller.

Safety

Is Reorto responsible for transactions?

No. Reorto only provides the platform and is not involved in transactions.

How can I stay safe?

• Meet in safe locations when possible.
• Verify product condition.
• Avoid advance payments without trust.

Support

How can I contact support?

Email us at hello@reorto.com